How do we load samples into the DrēmTrigger?
Our software platform, LAUNCH (included with trigger) is how you’ll get samples and loops from your computer, to the trigger. Once the samples are uploaded, you can disconnect and play!
Last updated: September 19, 2017 06:25
How much configuring do I need to do to get set up?
Almost none. The trigger was designed to work well out of the box. We’ve worked hard to make it as simple as possible and for most, DrēmTrigger will be optimal for sensitivity and detection. But if you did need to set things up further, it will be easy. Trust us.
Last updated: September 19, 2017 06:27
When do you estimate shipping to be?
By December 2017 - We’re hard at work ensuring the DrēmTrigger is completely done and ready to go for drummers all over the world. There’s a number of quality assurance tests we’re running to ensure DrēmTrigger is built to last. We are also working on the rest of the story with our products so that they all fit together nicely for you. We hope you can appreciate it!
Last updated: September 19, 2017 06:32
Do I need Ableton to use DrēmTrigger?
No, but you could! DrēmTrigger works both as a stand-alone device, but also a MIDI controller. Almost any software that receives MIDI information can work with DrēmTrigger.
Last updated: September 19, 2017 06:33
Current Estimated Shipping Date: September 2017
SHIRTS - Once we received all sizes we will place the order and ship DRĒMTRIGGER - delivery time is still pending (coming very soon!)
Last Updated At: 08/10/17What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.